Health Care – Case Study

I was very fortunate to be offered the role as care coordinator after I had attended my organisations training to become a carer. Although I had previously done care work for many years in various fields being a care coordinator presented many new and different challenges.

Doing my NVQ (QCF) Level 3 in Health and Social Care helped me approach those challenges with more confidence and increased knowledge because it makes you think about how you address situations and gives you the skills to adapt, even to more difficult and demanding events.
One of the most valuable developments for me was that it presents you the opportunity to see and understand care giving from the clients perspective.

I knew that the skills and insight I learnt throughout my level 3 were invaluable not only as a care coordinator but also in my own role as a carer and importantly being able to support carers in the field with more confidence and increased knowledge. It gives you a wider range of tools to use to develop and adapt your working style to provide the best possible outcome for all those you work for and with.

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Case Study – Health & Social Care

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Working in health & social care is the most rewarding career to choose, it allows flexibility for you to work around life commitments such as children. There will always be an area for you to develop and gain additional qualifications to achieve higher wages or a more supervisory role. Working in health & social care enables you to interact with people regularly; clients, colleagues or other professionals which improves your inter-personal skills as well as your communication and confidence. When I first began working as a care worker, I spent my day visiting clients in their own home’s – supporting them with daily living skills such as cooking, personal care or just having a cup of tea and a chat. The role helped open my mind to how other people think, feel and live. I decided to achieve my level 3 and begin working in a nursing home for additional experience. I worked long hours because I lived alone and felt that my colleagues and clients at the nursing home were my second family – I even chose to work on Christmas day because I felt more at home at work than I did where I lived.

When I became pregnant, I slowed my pace down and watched colleagues work in a way that I did not agree with. Whilst on maternity leave I decided to gain my assessor’s qualification as I believed that people who work in health & social care should work against the standards – the correct way and be rewarded by gaining their NVQ. I continued to work as a support worker for mental health/learning disability to gain more of an understanding of the different areas in care work, it was of a higher wage and I worked around my child when he attended school. I soon began working freelance assessing, gaining more experience and more money with more flexibility for my family.


– Gemma Curry

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