FAQs

The training will take place on an online platform using Zoom and all learners will be provided with the link to the online classroom

Yes, unless you have been told by your tutor that you do not have to attend due to having a valid reason such as a medical or family emergency.

You can take your exams online at our centre after you have completed your classes in Functional Skills. These go on during the period of the Traineeship programme. If your tutor feels that you are ready to take your exams earlier then they will let you know.

You will be given access to a learning platform called BKSB with a unique username and password which allows you to take practise papers in both Maths and English, at the level that you are working towards

Yes. At the start of the course you will be asked to provide your preference for the work placement and every effort will be made for you to work in that area for your seventy hour placement

Yes, we will guarantee that every learner gets at interview after completing the programme successfully. You will be prepared for the interview(s) you attend during the time that you are with us to help you pass.

Yes, once your portfolio of work has been approved, and providing you have attended all classes, you will be given a certificate for each course which should come within a month or so of completing the course.

Yes, you will be given the email address and contact details for your tutor in both employability skills and functional skills. You will be able to contact them if you need extra support with any of the course studies. You will also have an individual learning programme provided for you at the start of the course

Yes, someone from our office will take you through the enrolment process and this includes the induction where you will learn and understand all the essential information for the course.

You are free to attend an interview and take any job offer that you are given during the course, as long as you inform your tutor and also email the office to let them know of the changing situation.

No, if you are working you are not able to undertake the course  due to government guidelines for funding.

No, the course is government funded and you will not need to pay as long as you can provide proof of your benefits payments

Yes, this course is for those who have also never worked before, or have limited work experience, but are willing to commit to the full training. Even if you do not have a CV or have never attended an interview we will support you with these during the programme.

If you have previously joined a Traineeship course but have not completed it, you may still be eligible to start with us. Please check with your previous course provider to see how much of the course you actually completed.